The New Fish Policy Called Honesty: You made your deformed and cluttered seabed. You swim in it.
According to the Cambridge Dictionary, the word policy means:
“A set of ideas or a plan of what to do in particular situations that has been agreed to officially by a group of people, a business organization, a government, or a political party”
So of course, as a company supplying a service or product, you need to interact with your clients to exhibit your full understanding of their needs. They, in return, need to know in the broadest sense, what your limits are. For example, I cannot discuss political parties here as that would take this article away from its true intrinsic message.
Honesty is the best policy
And to be honest I have no interest in writing an article about political parties in any particular way. There, that’s my truth.
So, you may say to yourself. What are you getting at here Sonya?
I suppose we would say that you need to be transparent with clients about what you will do and what it is that you do not do. For instance, I have just stated that I have no wish to now, or ever, write about politics.
This is where we reach into the large fish tank, which we call recruitment. And other sectors of industry. Recruitment is a wide and varied whale of a thing. It swims thousands of miles a year, surfacing for fresh air when needed.
People flock to Whales. But what if you are looking for whales to photograph, to make use of in your art? Employing, and teaming up with any service, or new client, is a two-way stream, isn’t it? Because after all, in any relationship, there has to be mutual respect, admiration, commitment, and brutal honesty. So, you (metaphorically speaking of course) are an artist who has a two-way relationship with a huge whale of a thing. Maybe, you chuck a tonne of sprats at it, expecting it to do somersaults. Hey, but what’s this, you don’t get any. You expected water squirts, figures of eights, and more. And then approval. But hey, the whale didn’t say it did that, and you assumed it did. Who’s fault is that?
Looks like a new channel of communication is needed.
When communication is not based on genuine facts it is insincere. The relationship suffers. It is not being fed the right food and flounders. You can be pragmatic and automated in your communication if this temporarily floats your boat. However, informing a client that you can sauce a new CRM system when you do not even know that CRM stands for Customer Relation Management, and you do yours badly in Spreadsheets, and on scraps of paper, is not going to boost your reputation in the long run.
Selling your company’s work is one thing, but authentically communicating expectations, offerings, and opinions, is another.
Is the day of the sales shark doomed? Sitting under the surface of your bad communication skills and jumping up to drag in what you can, is hard work. Yes, it does make you sweat and yes, you will suffer from anxiety and work-related nightmares. But you made your deformed and cluttered seabed. You swim in it.
Can a shark become an Angel Fish?
If you believe you know what excellent service is, strive for it in all that you do. Then you can begin to change your actions, behaviour, and words. The trouble with being a shark is that at some point your sharp dorsal fin will be seen, and your teeth felt. And if that is all you have to offer, then the water you swim in is very shallow.
Your business could be lighting up the sea as a beautiful Angel Fish, maybe not something that clients, in the end, run from.
© Sonya Lawrence
Take a look at Sonya’s blogs:
https://tiggysonyasblogstation.blogspot.com/ Business Blog
https://tiggysonyasartmusicnaturepatch.blogspot.com/ Art/Music/Books/Nature Blog